Terms of Service

1. Introduction 

1.1  The Innoflow platform is an online platform (the “Innoflow Platform”) with the main purpose to offer case based recruitment and case competitions, and related services on behalf of our clients (Collectively referred to as the “Services”).

1.2  Your (the “User”) use of the Innoflow Platform and the Services is subject to these user terms (the “Terms”).

1.3  The Services are also subject to additional terms and policies provided by our clients, the student organization or company hosting the case competitions (the “Clients”). The User’s use of the Innoflow Platform is also dependent on the user’s acceptance of these terms and policies which are made available on the Innoflow Platform.

1.4  The Innoflow Platform is operated and provided by Innoflow ApS (“Innoflow”), Kanslergade 2, floor, left, DK-2100 Copenhagen, CVR no. 39 23 47 85, info@.innoflow.io.

1.5  Any deviations from these Terms or undertaking of other terms not stipulated herein shall be in writing and approved in writing by Innoflow in order to be applicable, e.g. electronically through the Website.

1.6  The Terms are entered into between the User and Innoflow and constitute a legally binding agreement between the User and Innoflow in relation to the User’s use of the Innoflow Platform.

1.7  The User is required to accept the Terms in the process of registering on Innoflow’s online Innoflow Platform.

1.8  If a User does not accept all of the provisions in the Terms, such User may not use the Innoflow Platform.

1.9  Innoflow operates exclusively as the provider of the Innoflow Platform and shall at no time be regarded as an employer or otherwise be in an employment relationship with the User.


2. Registration and Acceptable use 

2.1 To access Innoflow’s Services, a User must register for an Innoflow account by creating a username and password. The User agrees to provide us with accurate, complete, and current registration information about themselves. It is the User’s responsibility to ensure that the password remains confidential and secure.

2.2  By registering on the Innoflow Platform, the User agrees that they are fully responsible for all activities that occur under their username and password. We may assume that any communications we or our Clients receive under the User’s account have been made by the User.

2.3  The User may not:

  • Probe, scan, or test the vulnerability of any system or network
    or breach or circumvent any security or authentication measure.
  • Access or search the Innoflow Platform by any other way than Innoflow’s interfaces (for example, “scraping”).
  • Disrupt or attempt to disrupt or overwhelm our infrastructure by intentionally imposing unreasonable requests or burdens on our resources (for example, the use of bots)

2.4 The User may not upload any User Content, cf. clause 10.4, or information to the User’s profile on the Innoflow Innoflow Platform that:

  • violates applicable law, any intellectual property rights, or anyone’s right of privacy.
  • is deceptive, fraudulent, obscene, illegal, defamatory, libelous or threatening, constitutes hate speech, harassment, or stalking.
  • contains any sensitive or confidential personal information, such as financial information, payment card numbers, social security numbers, information about any persons health, information about any persons trade union membership, information about any persons ethnic origin, information about any persons sexual preferences, information about any persons religious, philosophical or political beliefs/views, any persons biometric or genetic data deeming them identifiable.
  • contains viruses, bots, worms, or similar harmful materials; or
  • contains any information that the User does not have a right to make available under law or any contractual or fiduciary duty.

2.5 The User may not utilize the services to carry out, promote, or support:

  • any unlawful or fraudulent activities.
  • the impersonation of another entity or person.
  • activities that are libelous or threatening, defamatory, constitute hate speech, harassment, or stalking.
  • the publishing or posting of other people’s private or personal information without their express authorization and permission.
  • the sending of unsolicited communications, promotions advertisements, or spam.
  • the publishing of and/or linking to malicious content intended to damage or disrupt another user’s browser or computer

3. Content on the Innoflow Platform

3.1  Innoflow may from time to time invite or provide Users with means to provide feedback regarding the Innoflow Platform, and in such circumstances, any feedback provided by Users will be deemed non-confidential and Innoflow shall have the right, but not the obligation, to use such feedback on an unrestricted basis.

3.2  Innoflow is entitled, but not obliged, to ban and/or delete any content that Innoflow deems inappropriate. If a User uploads content that repeatedly is deleted, Innoflow is entitled to ban the User from entering the Innoflow Platform.

3.3  Innoflow expressly reserves the right to limit or exclude any User’s use of the Innoflow Platform or access to the Innoflow Platform.


4. Data Protection, Privacy and Cookies

4.1 When using the Innoflow Platform, Innoflow processes certain personal data about the User.

4.2  Innoflow is acting as data processor by processing the data on behalf of the Clients. The relevant privacy policies of the Clients are on the Innoflow Platform.

4.3  Notwithstanding Clause 4.2, Innoflow is acting as independent data controller for the user profiles on the Innoflow Platform which may be used by the User for multiple events on the Innoflow Platform. All information regarding this processing is described in Innoflow’s privacy policy available in the Innoflow Platform and on Innoflow’s website; https://www.innoflow.io/privacy-policy. The User is required to familiarize itself with Innoflow’s privacy policy.

4.4  Innoflow uses cookies to help understand how Users are using the Innoflow Platform so that Innoflow can continue to improve the Innoflow Platform. Innoflow’s use of cookies, and how to disable cookies, is explained in the Privacy and Cookie Policy available in the Innoflow Platform and on Innoflow’s website; https://www.innoflow.io/cookie-policy/.

4.5  Innoflow reserves the right to send service e-mails to our Users. These services e-mails will strictly be related to service issues or use of the Innoflow Platform. We will not send any promotional material without the User’s express consent.

4.6  Personal data, though rendered anonymous in such a way that Users as individuals are not identifiable, can be used by Innoflow for statistical, research and business development purposes.


5. Assignment

5.1  Innoflow is entitled to assign all of its rights and obligations pursuant to the agreement, including these Terms to a third party.

5.2  The User’s account is personal and cannot be assigned to a third party.


6. Unauthorized use

6.1  The User is responsible for notifying us at info@innoflow.io if The User becomes aware of any unauthorized use of or access to The User’s account.

6.2  The User understands and agrees that Innoflow may require the User to provide information that may be used to confirm the User’s identity and help ensure the security of the User’s account. Innoflow will not be liable for any loss, damages, liability, expense or attorneys’ fees that the User may incur as a result of someone else using the User’s password or account, either with or without the User’s knowledge and/or authorization and regardless of whether the User has or have not advised us of such unauthorized use. The User will be liable for losses, damages, liability, expenses, and attorneys’ fees incurred by Innoflow or a third party due to someone else using the User’s account.


7. Third Party Websites and Services

7.1 The Innoflow Platform may provide Users with access to third party websites, databases, servers, information, software, programs, systems, directories, applications, products or services, including without limitation, linked services. Innoflow does not have or maintain any control over such, and is not and cannot be responsible for their content, operation or use. Innoflow does not give any representation, warranty or endorsement, express or implied, with respect to the legality, accuracy, quality or authenticity of content, information or services provided by such third parties.

8. Changes to the Innoflow Platform and Accounts

8.1  Innoflow reserves the right at any time and for any reason to suspend, discontinue, terminate or cease providing access to the Innoflow Platform or any part thereof, temporarily or permanently, and whether in its entirety or with respect to individual territories only. In the case of any temporary or permanent suspension, discontinuation, termination or cessation of access, Innoflow shall use its reasonable endeavors to notify registered Users of such decision in advance.

8.2  The User hereby agrees that Innoflow shall not be liable to the User or to any third party for any changes or modifications to the Innoflow Platform that Innoflow may wish to make from time to time, or for any decision to suspend, discontinue or terminate the Innoflow Platform or any part or parts thereof, or the User’s possibility to use or access the same from or within any territory or territories.

8.3 Innoflow may change the features of any type of account, may withdraw or, or introduce new features, products or types of account at any time and for any reason.

9. Service and Support

9.1 Innoflow aim to provide the Innoflow Platform and the Services on a 24/7 basis, however due to the continuous improvement of the Innoflow Platform and the Services, and due to maintenance and updating, security or capacity issues, access to the Innoflow Platform and/or the Services may be temporarily suspended or affected, with or without prior notice. Innoflow aims to provide Users with advance notice of any scheduled maintenance and downtime.

10. Intellectual Property Rights

10.1  Innoflow is the owner of all design on the Innoflow Platform, including but not limited to texts, graphic elements, audio, software, logos and all copyright, trademarks and additional intellectual property.

10.2  Subject to the User’s compliance with these Terms, Innoflow grants the User a limited, non-exclusive, non-sublicensable, non-transferable and revocable license to access and use the Innoflow Platform and the Services for the User’s personal use, and only in a manner that complies with all legal requirements that apply to the User or the User’s use of the Services, including the Innoflow Privacy Policy, the Innoflow Cookie Policy and these Terms.

10.3  Innoflow or our Clients are the owners of all rights to case material on the Innoflow Platform, including but not limited to any cases, questionnaires, personality tests, explanations, scoreboards, judging criteria, feedback to participants or any other material supplied in connection with an event (together “Case Material”). The User accepts that all such Case Material cannot be shared, decompiled, changed or utilized outside the Innoflow Platform.

10.4  Any and all content, solution to a case, business ideas, answers or other material generated by the User (“User Content”) in relation to an Event and submitted to the Innoflow Platform by the User is governed by the terms of the relevant Client available on the Innoflow Platform.

10.5  The User Content in the user profiles on the Innoflow Platform remains the exclusive ownership of the User.

10.6  The User grants Innoflow and its subcontractors a non-exclusive license to (i) access and store the User Content on the Innoflow Platform for the purposes of providing the Services and making the User Content available to the Clients and other users on the Innoflow Platform and (ii) store, anonymize and analyze the User Contentfor thepurposeof developing an AI algorithm to determine personality type of usersbased on answers to cases.

10.7  The User warrants that any User Content uploaded to the Innoflow Platform does not infringe upon any rights of any third party. The User acknowledges that in case they upload infringing User Content, as mentioned above, they will be fully liable for all compensations by such infringement.


11. Confidentiality

11.1  “Confidential Information” includes all confidential and/or proprietary information (oral and/or written (including, written disclosures in electronic form or format or transmitted electronically)) and documentation available or appearing on the Innoflow Platform which (i) is identified as such by Innoflow and/or its Clients at the time of disclosure or within a reasonable period of time thereafter, (ii) is marked as “confidential” or marked with a similar designation, (iii) any non-public business related information included in the Case Material or visible to participants inside the Innoflow Platform, including but not limited to financial data, names on employees, strategic plans, project plans, reports, analytical data, description of business scenarios, description of methods, structures, processes or systems or any business related information, (iiii) any content or information provided by other Users available through the Innoflow Platform and Services or (iiiii) the User should reasonably know or understand to be, or should have reasonably known or understood to be, confidential information.

11.2  The User agrees that Confidential Information shall be kept confidential and used, accessed, and disclosed solely for and in connection with the use of the Innoflow Platform. The User may not, without the prior express written consent of Innoflow disclose or transfer Confidential Information to any third party.


12. Complaints

12.1  If the User is dissatisfied with a service provided by Innoflow, please contact Innoflow through the contact details listed above.

12.2  As a consumer, you may also file a complaint with the Danish competition and consumer authority via www.forbrug.dk.

12.3  Furthermore, you may use the EU-Commission’s online dispute resolution platform (the ODR platform). This is particularly relevant if you are a consumer living in another EU country than Denmark. The complaint can be filed at https://ec.europa.eu/consumers/odr/main/?event=main.complaints.screening phase. When filing a complaint, you must state the e-mail address of Innoflow: info@innoflow.io.


13. Limitation of Liability

13.1  The liability of either party is subject to the ordinary rules of Danish law, save for the exceptions and limitations as expressly set out in these Terms.

13.2  Innoflow will only be liable for the Innoflow Platform and excludes liability for any other products, services, tasks or services. In no event will Innoflow be liable for the services, tasks or obligations to be performed by the User and/or any third party.

13.3  To the extent permitted by applicable mandatory law, Innoflow will not be liable for any direct, indirect, punitive or other damages or losses including, without limitation, damages for loss of profits, business interruption, loss of data or the restoration thereof (except as expressly set out in clause 13.4 below), product liability or personal injury arising out of the use of or inability to use the Innoflow Platform or data, including, but not limited to, business interruption, lost business or lost profits or savings. The aforesaid exclusions and limitations apply irrespective of whether such damages or losses are caused by acts or omissions by Innoflow attributable to Innoflow as negligent (including both gross and simple negligence) or incidental.

13.4  In regard to loss of data, the sole liability of Innoflow is – to the extent commercially reasonable – to attempt to restore any lost data based on the most recent back-up copy available. Any and all liability for data irreversibly lost, irrespective of Innoflow’s commercially reasonable efforts to restore such data, is limited in accordance with clause 13.5.

13.5  In addition to the exclusions and limitations of liability set forth in clause 13.3 and 13.4, the entire liability of Innoflow (whether in contract, tort, gross or ordinary negligence, strict liability, breach or termination of contract, claim of repayment or proportionate repayment, by statute or otherwise) to pay any damages, compensation or any other amounts during the term of these Terms is limited and capped to an aggregate amount equal to the total aggregate fee actually paid by the User to Innoflow for the use of the Innoflow Platform during the preceding twelve months prior to the act or omission that the liability arises from. Furthermore, Innoflow’s liability towards the User cannot in any circumstances, separately or all together, exceed DKK 15,000.

13.6  A party will not be liable for non-performance of its obligations (other than failure to pay any amounts due) in the event that a situation arises beyond its reasonable control including failure or breakdown of telecommunications networks and lines, regulations by government authorities, lock-outs, strikes, infrastructure breakdowns, natural disasters, epidemics, pandemics, acts of terrorism, fires, floods, storms, fire storms, sabotage, vandalism, damages caused by computer virus, hacking, war, civil wars, riots, nuclear disaster etc. which such party did not take into account prior to the execution of these Terms.


14. Third Party Rights and Indemnification

14.1  In the event that Innoflow’s delivery violates third party’s right, Innoflow is entitled to (i) seek to acquire the User the right to use the delivery as provided, (ii) to terminate the violation by changing or replacing the delivery of choice, or (iii) terminate the agreement against repaying the consideration received.

14.2  If the User is notified and/or brought an action for infringement of third party rights, the User is obliged to notify Innoflow in writing thereof.

14.3  The User shall indemnify Innoflow for any claim for damages made by third parties targeted at Innoflow if and to the extent such claim is due to fault or negligence by the User.


15. Severability

15.1 If any provisions in the Terms and Conditions are deemed invalid, void or for any reason unenforceable or in conflict with applicable law, such provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions in the Terms and Conditions.

16. Termination

16.1  The User can terminate its Innoflow account at any time with immediate effect.

16.2  Innoflow is entitled to suspend or terminate the User’s account at any time, for any or no reason, without giving notice and with immediate effect.


17. Amendments

17.1  Innoflow reserves the right to make changes to these Terms at any time due to i) technical features, ii) development in services and offers, iii) chances in user behavior and iV) price changes as a result of unforeseen costs, reduced or increased services offered, inflation and changes in legislation. The User has a right to terminate the agreement due to the changes in accordance with the Clause 16. Innoflow will contact the User in advance concerning material changes. The User will be notified of immaterial changes to the Terms on the Innoflow Platform and on the website..

17.2  The latest version of the Terms is always available on the Innoflow Platform.


18. Governing law and venue

18.1  To the extent permitted by applicable mandatory law, the User’s agreement, including these Terms, is governed by Danish law.

18.2  To the extent permitted by applicable mandatory law, any dispute between Innoflow and the User arising out of the Terms will be subject to the jurisdiction of the ordinary courts of Denmark, at Innoflow’s then-current venue.